eLearning Courses

Gain a comprehensive and practical overview of the iGaming industry with this all-encompassing course.

This module has been developed to give employees an in-depth understanding of the relationship between problem gambling and suicide. Employees will dive into the meaning…

Gain insight into the psychological reasons behind gambling, the nature of addiction, and the scientific aspects of the challenges players encounter when dealing with gambling…

Enhance your awareness of why certain groups of individuals may be more vulnerable to developing problems with their gambling and the challenges they face in…

Learn about the common forms of emotional responses players experience when they’re in distress, as well as explore effective strategies to address these issues. Developed…

This module was designed to provide employees with essential skills and insights to effectively manage critical situations involving players in distress, particularly those expressing suicidal…

This course aims to enhance employees understanding of how to identify signs that may indicate suicidal ideation in players, including behaviours and feelings, and how…

Understand the mechanisms of how slot games work and gain insight into their origins.

Explore the importance of emotional intelligence and empathy by gaining awareness of your own communication style when dealing with players who are experiencing problems with…

This module is designed to help employees recognise the impact of customer interactions on their own well-being. It guides individuals in understanding their own emotional triggers…

Meet your compliance requirements with our comprehensive RG course. Our multi-format course educates staff on the importance of promoting safe and responsible gambling.  

Enhance your communication style and technique when dealing with players by understanding their behaviours and adapting your own, particularly in sensitive conversations. Developed alongside clinical psychologists…

A thorough overview of the Online casino vertical and its challenges, featuring case study examples, scenarios and proven techniques for success.  

Detect and prevent the fraudulent abuse of your business by training all relevant staff at many different points in the customer journey.  

Learn how to build an effective CRM programme with a foundation on customer psychology and insights.