Learn how to build an effective CRM programme with a foundation on customer psychology and insights.
Ideal for: Highly valuable insights ideal for those in - or aspiring to - CRM roles, as well as marketing, customer service and operations professionals
Book NowAcquiring customers is expensive. It is therefore important to retain as many customers as possible after their first interaction.
Our Customer Relationship Management training has been specifically designed for marketing executives currently working with CRM or aspiring to work with retention marketing or customer service representatives. This course is also ideal for individuals looking to further or secure their career within the iGaming industry.
Learning objectives of this course:
This course is available via eLearning:
Access will be provided within 1 working day, to the email address specified at purchase. You should receive your login details from training@igacademy.com, if you haven’t received this information within 1 hour after receiving confirmation that your order has been finalised and access has been given then please check your spam folder.
Learn using desktop, laptop, smartphone or tablet
You may also be interested in more operational courses:
After passing the assessment, you will be able to download your certificate as a PDF. The certificate will state the following:
“CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.
iGaming Academy’s classroom and eLearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive.
Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.”
Source: CPDÂ https://cpduk.co.uk/explained
This course is available for employee training. Enquire to arrange a consultation and course demo only for businesses.
Request Demo AccessCourse Type |
Details |
Price |
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|---|---|---|---|
| eLearning |
Online access |
€70.00Excl. VAT | |
| eLearning |
Add to LMS Learning Management System |
On Enquiry | Learn More |
eLearning
Online access
€70.00Excl. VAT
eLearning 