Business Analytics
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Business Analytics

Next Available: 18 & 19 May 2020

Get an insight into gaming customer trends with the ability to analyse and interpret data. 

Ideal for:  Specialist customer analysts and decision-makers wanting to learn more about how to use your data.

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Understand and apply analytical skills used to interpret customer behaviour and characteristics in a gambling industry scenario.

This introductory course to Business Analytics course will provide learners with the ability to interpret data provided to them, or apply skills to analyse customer trends. Focussed on the gaming industry, this course is ideal for those with an analytical background or a flair for analysis, as well as the managers and other roles that make use of the data to take critical business decisions. 

  • Brief introduction to Online Gambling
  • Metrics & Key Performance Indicators
  • What is Business Analytics?
  • The Customer Lifecycle
  • What's Next?
  • The Importance of Data
  • Understanding Data Visualisations
  • Segmentation
  • Analysing a Campaign

This course is available as:



This course is available for individual learners and groups in an engaging classroom format. Our classroom courses are devised and delivered by industry experts and subject-matter specialists.

Full Details: This course will be help at Workplace Malta our state of the art office complex in St Julians. The course takes 7 hours and will be split over 2 days. The training will start at 17.30 and finish at around 21.00.

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Next Date(s): 18 & 19 May 2020


€300.00Excl. VAT

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