Recognising & Responding to Signs of Suicide
 
iGaming Academy eLearning Player Protection Responsible Gambling

Recognising & Responding to Signs of Suicide

Next Available: Online Access Anytime

This course aims to enhance employees understanding of how to identify signs that may indicate suicidal ideation in players, including behaviours and feelings, and how best to effectively engage with them.

Developed alongside clinical psychologists 87%, learn more about our suite of Player Protection Training here.

Ideal for:  Customer facing employees working in an online environment, such as customer support and responsible gaming roles.

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Our suite of player protection micromodules are targeted at customer facing employees and are designed to give them the tools they need to support and promote safer gaming and positive mental health in the industry.

Employees who interact with customers may come in contact with customers experiencing suicidal thoughts either as a direct result of their gambling problems or an unrelated, personal situation. It is thus crucial to educate them on what to look out for during their communication with customers, as well as how to manage these difficult interactions.

This standalone module, which forms part of our Suicide Awareness suite of courses, focuses on doing exactly that by exploring the different suicide warning signs that may be exhibited by customers, as well as how to recognise them based on the phrases they use, behaviours they talk about, and feelings they mention. Tips on how to approach a player who is demonstrating suicidal tendencies is also provided, in addition to exploring the concept of protective factors and why these are so significant to draw upon during their interactions with customers who are at risk.

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WHY THIS COURSE

Understand how to identify signs that may indicate suicidal ideation in players

Overview of learning objectives:

  • Understand the link between depression and suicidality, and how this can reflect in a conversation with a player
  • Understand how to approach a player who is demonstrating suicidal tendencies
  • Learn how to recognise suicide warning signs in others based on phrases they use, behaviours they talk about, and feelings they mention
  • Understand what protective factors from committing suicide are, and why they are so significant

This course is available via iGaming Academy’s, or Company Branded, Learning Management System:

  • In an interactive format accessible worldwide
  • With access for up to 1 year
  • Downloadable certification upon completion*

Access will be provided within 1 working day, to the email address specified at purchase. You will receive your login details from training@igacademy.com, if you don’t get this information within 1 hour of receiving confirmation, then please check your spam folder.

*only available on Company Branded Learning Management Systems

After passing the assessment, you will be able to download your certificate as a PDF. The certificate will state the following:

  • your name
  • the course title
  • the date of completion

CPD information

“CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.

iGaming Academy’s classroom and eLearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive.

Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.”

Source: CPD https://cpduk.co.uk/explained

Book this course

Course Type

eLearning

Details

Recognising & Responding to Signs of Suicide – Online access

Price

€30.00Excl. VAT

Course Type

eLearning

Details

Purchase the suite of Suicide Awareness Micro-modules

Price

On Enquiry

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