Operational Fraud Management
iGaming Academy Virtual Classroom Webinar Compliance Payments

Operational Fraud Management

Next Available: 1 & 2 October 2024 | Virtual Course

Learn about fraud prevention, detection and management strategies, a critical part of any iGaming or online gambling operation.

Dates & Times:1 & 2 October from 5.30pm CET
Duration: 2 sessions each lasting 3.5 hours


Ideal for:  Individuals who have some previous knowledge or experience in Fraud Management

Book Now

Combat online and payments fraud in iGaming operations

This course will provide students with an overview of fraud in general; take an in-depth look at fraud within the iGaming industry as well as the various methodologies that can be implemented in the management of fraudulent activities.

During the second part of this course, we will take an in-depth look at chargebacks, identification of potential chargeback patterns, how to manage your overall fraud activity and the analysis and reporting of fraud. The use of various fraud tools will also be reviewed, and in closing the course covers the basics of anti-money laundering as it overlaps with fraudulent activity.

This course covers:

  • Introduction to Fraud
  • Payment Methods
  • Customer due diligence
  • Fraud tools
  • Fraud in the iGaming Industry
  • Different types of fraud within iGaming
  • Chargebacks
  • AML – a brief overview

Course format: Virtual Classroom

This course will be held in a virtual classroom setting, led by an experienced industry specialist. You will learn alongside other gaming professionals of a similar level, providing opportunities to explore key topics in a collaborative environment. There will be opportunities to ask questions throughout the session.

Industry Specialist

This course is hosted by Stephanie Grech, Payouts & Risk Assistant Director at Aspire Global.

Entry Criteria & Suitability

This course will be conducted in English and requires a good level of comprehension. Students must be 18 years or older upon starting this course. Under 18’s are advised to contact us to discuss alternative training arrangements. Good understanding of English.


A certificate will be provided after completion of the course. The certificate will state the following:

  • your name
  • the course title
  • the number of CPD hours
  • the date of completion

The certificate will be signed on behalf of iGaming Academy and the trainer of the course.

CPD information

“CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.

iGaming Academy’s classroom and eLearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive.

Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.”

Source: CPD https://cpduk.co.uk/explained

Interested in training employees in your team or company?

Contact us today to discuss group or to arrange bespoke training.

Learn more

Book this course

Course Type



Next Date(s): 1 & 2 October 2024 | Virtual Course


€300.00Excl. VAT