Online Casino Management
Classroom Webinar

Online Casino Management

Next Available: 27, 28 October, 3 & 4 November | Virtual Course

*In light of the Covid-19 outbreak, we are making our classroom courses available as virtual courses*

Get a thorough overview of the online casino vertical and its challenges, featuring scenarios and proven techniques for success.

Dates & Times: 27, 28 October, 3 & 4 November 2021
Duration: 4 sessions each lasting 3 hours

In collaboration with MCAST and EGIM – The European Gaming Institute of Malta.

Learn more about our virtual courses 


Ideal for:  Those looking to expand their knowledge for a potential career growth in the Online Casino Management field.

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Learn techniques for casino marketing, CRM, monitoring and management.

The successful management of your company’s Casino offering is often critical to the success of your business. Knowledge and training can kick-start or enhance your product by providing a deeper understanding of customers, marketing strategies, as well as all the variations on the product.

Our Online Casino Management training has been designed to provide a thorough overview of the Online casino vertical and its challenges. This makes it ideally suited for conversion training of teams familiar with other verticals, such as Sportsbook, Poker or Bingo, as well as persons already working in online casino, or looking for a career change.

In the first half of the course, students will learn the basics of Online casinos, including functionality, different offerings that can be done, and finding the best ways to on-board customers to your site. The second half of the course continues with an in-depth look at the day-to-day challenges such as techniques for marketing, the importance of CRM, and the monitoring of activity by means of KPI’s.

Our Online Casino Management courses have been developed in conjunction with industry experts, with years of training and an in-depth knowledge of Online Casino Management within iGaming.

On completing this course, students will:

  • Have a thorough understanding of Online Casino functionality
  • Know how best to promote their casino, and techniques for on-boarding customers
  • Have a thorough understanding of methods that can be used to address the issues identified
  • Know what products can be offered
  • Have an understanding of KPI’s that can be used to identify issues
***This course is normally held in a classroom setting, however in light of the current situation, we have made all classroom courses available as virtual courses. Timings will remain the same and you will obtain a certificate upon completion of the course.***
Find out more about our  virtual courses.

Course format: Classroom

This course will be held in a classroom setting, led by an experienced industry specialist. You will learn alongside other gaming professionals of a similar level, providing opportunities to explore key topics in a collaborative environment. There will be opportunities to ask questions throughout the session.

Entry Criteria & Suitability

This course will be conducted in English, and requires a good level of comprehension. Students must be 18 years or older upon starting this course. Under 18’s are advised to contact us to discuss alternative training arrangements. Good understanding of English.


This course will take place at iGaming Academy’s training centre in St Julian’s Malta.

Address: Workplace Malta, St George’s Business Complex, Ground Floor, Triq Elija Zammit, St. Julian’s, STJ 3151


iGaming Academy does not offer parking on-site. Pendergardens Car Park, located behind our offices, offers both hourly or date rates. Alternatively taxis are readily available.


The nearest bus stop to iGaming Academy is “San Giljan” – stop numbers 923, 927 & 1037

International Travel

Malta is extremely well connected to destinations across Europe and worldwide. We will be happy to recommend accommodation upon request.


The course runs for a total of 12 hours, split over four sessions within a two week period. Each session will start at 17.30 and finish at 20.30.

Other Information

Light refreshments will be provided, as well as notepads and pens.



A physical certificate will be provided after completion of the course. The certificate will state the following:

  • your name
  • the course title
  • the number of CPD hours
  • the date of completion

The certificate will be signed on behalf of iGaming Academy and the trainer of the course.

CPD information

“CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.

iGaming Academy’s classroom and eLearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive.

Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.”

Source: CPD

This course is available via eLearning: an interactive format accessible worldwide. eLearning courses can be purchased individually, or added to your company’s own branded LMS Learning Management System.

Full Details: Access will be for 1 year and will be provided within 1 working day, to the email address specified at purchase. 

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Interested in training employees in your team or company?

Contact us today to discuss group or to arrange bespoke training.

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Book this course

Course Type



Next Date(s): 27, 28 October, 3 & 4 November 2021 | Virtual Course


€300.00Excl. VAT