WHY THIS COURSE
Master your unique communication skills to navigate conversations with players effectively
Understand your communication style and develop effective communication techniques when navigating conversations with players, especially during sensitive interactions.
The duration of the course is approximately 15 minutes, with learning objectives being:
- Be able to identify and comprehend the different communication styles you and others are using
- Recognise the significance of assertiveness in challenging situations
- Get to know the stages in change when overcoming problem gambling
- Learn different communication techniques that will aid you during sensitive conversations with players