by Gabriella Rizzo
As the leading training provider to the Gaming industry, our main focus when developing new eLearning courses and maintaining our existing modules is to ensure the training we offer our clients is designed to keep their business, their staff, and their customers safe.
Keeping players safe is becoming a top priority for all operators as stronger requirements are imposed on them to ensure higher measures are in place to safeguard their protection and wellbeing.
Our Responsible Gaming eLearning training, for example, has been designed in conjunction with industry experts with this very sentiment in mind – to provide clear guidance to employees working for land-based and online operators as well as retail outlets to ensure they understand their responsibilities around customer safety.
The Responsible Gaming training is one of the main compliance courses onboarded by our clients, who provide this training to their staff on a frequent basis to ensure both knowledge retention and awareness of regulatory changes to safer gaming procedures.
Our training, coupled with the internal measures they have in place, provides our clients with the confidence in knowing that their customers can interact and play safely, ensured by the strong and up to date knowledge of their employees.
We provide a fully-fledged training service with courses that are:
- High quality, created by experts in global gambling safety
- Fully trackable, featuring assessments and completion reports
- Kept up to date and in line with the current regulations
- Tailored to meeting individual jurisdiction requirements
- Customised to suit our clients’ unique requirements and business structures
In 2021 we’re continuing to expand our range of safer gaming courses, partnering with educational providers and key trade organisations to reach new employees, new jurisdictions, and promoting best practice through the creation of market-specific training with input from industry experts. In this way we ensure the broadest impact in creating a safer environment for both employees and players.