Responsible Gambling For Online Operators

Responsible Gambling For Online Operators

Next Available: 19 & 21 November 2024 | Virtual Course

Have you met the compliance requirements for online responsible gambling staff training? Our Responsible Gaming course provides a comprehensive insight into gaming legislation.

NEW Dates & Time: 19 & 21 November 2024 from 5.00pm CET
Duration: 2 sessions each lasting 3.5 hours

Responsible Gaming is also available as an eLearning course with multiple jurisdiction variants available >> View eLearning Course

Learn more about our virtual courses 

Ideal for:  Any employee at any level of a gaming or gaming related operation.

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Essential insight for all gaming staff in a customer facing position.

Social responsibility is a top priority for all well-regulated iGaming Operators and staff training on responsible gambling forms a central part of the safeguarding framework.

Ensure your company acts responsibly and meets its regulatory obligations by enrolling your employees on our online Responsible Gambling course. Designed to improve staff awareness of the warning signs behind problem gambling and provide employees with recommendations on how to respond, our engaging, practical and comprehensive presentation features virtual players who talk about their experience and pose situations where the user must provide advice.

The training is aimed at all staff in customer-facing positions as well as those who deal with transactions and create marketing campaigns etc but could be completed by any employee, at any level, of a gaming or gaming-related operation.

During this course, students will learn about:

  • Understanding problem gambling.
  • The consequences of problem gambling.
  • Advising players who are developing a tendency to gamble regularly.
  • Identifying problem gamblers.
  • Measures to put in place to prevent problem gambling.

Course format: Virtual Classroom

This course will be run in a virtual classroom setting, led by an experienced industry specialist. You will learn alongside other gaming professionals of a similar level, providing opportunities to explore key topics in a collaborative environment. There will be opportunities to ask questions throughout the session.

Industry Specialist

This course is hosted by Maris Catania, Head of Responsible Gaming & Research at Kindred.

Entry Criteria & Suitability

This course will be conducted in English, and requires a good level of comprehension. Students must be 18 years or older upon starting this course. Under 18’s are advised to contact us to discuss alternative training arrangements. Good understanding of English.



A certificate will be provided after completion of the course. The certificate will state the following:

  • your name
  • the course title
  • the number of CPD hours
  • the date of completion

The certificate will be signed on behalf of iGaming Academy and the trainer of the course.

CPD information

“CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.

iGaming Academy’s classroom and eLearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive.

Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.”

Source: CPD

This course is available as an eLearning course for online access worldwide. Featuring similar content, the eLearning course varient can be purchased individually or included without our LMS platform for company-wide access.

Multiple varients are available for this Responsible Gaming Course:

  • Malta Regulation (MGA)
  • UK Regulation (UKGC)
  • Swedish Regulation (SGA)
  • EU Regulation
  • US Regulation

Full Details: Access will be for 1 year and will be provided within 1 working day, to the email address specified at purchase. 

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Interested in training employees in your team or company?

Contact us today to discuss group or to arrange bespoke training.

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Course Type



Next Date(s): 19 & 21 November 2024 | Virtual Course


€300.00Excl. VAT