Cut to the content that fills learners’ knowledge-gaps and you’ll save time, money and frustrations.  Learn how an ‘adaptive’ approach can tailor training to learners’ level and experience.

Learning can be a joyful experience. But when employees are made to re-learn topics they already know well, there’s often little joy to be found.

In fact, for time-pressed executives, managers and leaders – the learning experience can be incredibly frustrating when its seen to be covering old ground. Training that is un-tailored and poorly pitched, offers little of value for the learner and can even be demotivating.

And yet, training is needed more than ever if we are to keep pace with our fast-evolving industry.

The online gambling industry is constantly evolving: management best practice changes and develops; new technologies disrupt markets bringing innovation and efficiency; and regulators pre-empt or adapt, introducing legislation.

These are just some of the reasons why ongoing training is essential in today’s world. Such training can ensure we remain compliant and follow best practice.

So how do you train, and re-train, without alienating experienced learners?

Start By Listening To Learner Resistance

When setting up training programmes, it’s normal to face resistance from learners. Often it boils down to two main reasons:


Time Pressure – “I just don’t have time right now”

Existing Knowledge – “I have been doing this for many years, I know my stuff!”


The response? Usually, those responsible for delivering training spend time explaining the importance of such training and/or reminding learners of their obligation to complete the training.

Whilst this might lead to the desired outcome – namely, learners taking the training – it is far from ideal, as frustrations have not been addressed.

Given the same scenario, the concept of Adaptive Training can be applied to achieve a more optimal outcome for all.

Introducing Pre-Assessments & Adaptive Training

To tackle resistance whilst emphasising the importance of ongoing training, iGaming Academy now offers two solutions.

Pre-Assessments: Prior to beginning training, these optional tests give learners a chance to prove their mastery of a topic. Material is challenging, ensuring a high standard of understanding.

Adaptive Training: Based on the Pre-Assessment result, training adapts based on proven knowledge, delivering tailored content that concentrates only on the learner’s knowledge gaps.

If the learner opts to take the Pre-Assessment and passes, they will be asked to complete a tailored version of the training which focuses on:

  • Legislative updates
  • Best Practice
  • Areas of primary importance for the business

Those who fail or who opt not to take the Pre-Assessment will instead be asked to take the full interactive training course.

The Results: Training That Adds Value

Adaptive Training is designed to add just what is needed for a learner, rather than overlaying ‘previously secured’ knowledge. By eliminating unnecessary repetition, learners can spend their valuable time focussing on new and important content.

Businesses benefit from Adaptive Training by:

  1. Ensuring focus on need-to-know information
  2. Saving their employees time (and frustration!)

Try adopting an ‘adaptive’ approach into your next training initiative.

Explore iGaming Academy’s training solutions today: We offer training services for new and existing employees, including compliance training that’s updated as regulations involve. igacademy.com/business

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