You’ve likely read it before – the iGaming sector is dynamic, ever-evolving. While it might feel cliché, it’s a truth that cuts to the core of our industry. Technological advancements are constant, pushing boundaries and creating exciting opportunities. However, these advancements often trigger a domino effect, impacting existing compliance requirements and sometimes leading to regulatory changes designed to ensure a safe and responsible gaming environment.

This presents a unique challenge for iGaming companies: seizing the opportunities presented by new technology while mitigating risk by having a workforce equipped with the skills to navigate the regulatory landscape. Here’s where continuous professional development (CPD) becomes crucial.

But delivering effective CPD isn’t without its hurdles. Keeping employees engaged with training modules can be tricky. Tracking completion rates ensures everyone’s on the same page, but it can feel like administrative drudgery. And for regulated industries like iGaming, the burden of a robust reporting system for audit adds another layer of complexity.

Overcoming Continuous Professional Development Hurdles

So, how do you navigate this CPD maze? Here are some tips:

  • Expertise is Key: Partner with compliance experts, subject matter specialists or industry-specific training providers to develop training materials that are current and address the specific intersection of technological advancements and regulatory changes.
  • Refresh and Refine: Don’t underestimate the power of refresher training. Regular updates help existing employees retain what they’ve learned and adapt their knowledge base to keep pace with industry shifts.
  • Embrace eLearning: Interactive and on-demand eLearning modules can be a game-changer, providing an engaging and accessible way for employees to learn at their own pace.
  • Harness the Power of an LMS: A Learning Management System (LMS) acts as a centralised hub for managing training content, tracking completions, and generating reports. This not only streamlines the process but also provides a clear audit trail for regulators.

How We Can Help

At iGaming Academy, we understand the unique challenges faced by iGaming companies in delivering compliance and workplace skills training on a continuous basis. That’s what we do! All our courses, online and trainer-led,are designed specifically for the iGaming industry and are easily accessible through our Learning Management System or webinar style training schedule.

Check out our suite of compliance courses here and get in touch with us to discuss your refresher training needs.

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